Shipping Policy

Shipping Policy

Thank you for choosing Unlocked Tees! We strive to provide a seamless shopping experience, including efficient fulfillment and shipping processes. Please take a moment to review our shipping policy to understand the estimated timelines and procedures.

Shipping Destinations

We are pleased to offer international shipping services to customers around the globe!  

Shipping Costs

We use a flat rate shipping cost no matter how many items you buy. During the checkout process, you will be able to view the final shipping costs before making your payment.

Rate Table

Region

Price

Australia & New Zealand

$7.19

Brazil

$4.49

Canada

$8.29

Norway, Switzerland, Iceland, Liechtenstein

$9.99

Europe

$4.79

United Kingdom 

$4.59

Japan 

$4.39

US

$4.69

Rest of the World

$11.99

Estimated Delivery Time

Unlocked Tees Estimated Delivery Time (EDT) is our way of predicting the time it will take for your order to reach you. We want to provide you with an accurate estimate, so we follow a simple equation to calculate the EDT:

Estimated Fulfillment + Estimated Shipping = Estimated Delivery Time

For all production techniques, our average order fulfillment takes approximately 2-5 business days. This includes the time it takes to process and prepare your order for shipment.

When calculating the estimated fulfillment time, we take into account factors such as the current order volume and our fulfillment capacity. Similarly, the estimated shipping time is based on our historical shipping data for deliveries to your area or selling region.

However, it's important to note that the estimated delivery time is just an estimate and not a guarantee. There are certain factors that may cause a delay in the delivery of your order. Some of these reasons include issues with print or embroidery files, products being temporarily out of stock, and shipping-related delays such as failed delivery attempts, service disruptions, or harsh weather conditions.

Despite these potential challenges, we are committed to doing our best to meet our delivery estimates for each order. If you find that the estimated delivery time has passed, we kindly ask for your patience and understanding. We recommend waiting a bit longer, typically up to 5 business days, before reaching out to us via email or chat. Once this time has passed, please contact us, and we will be more than happy to investigate the status of your order and provide you with an update.

We understand the importance of timely delivery, and we appreciate your cooperation and support in these situations. Our team is here to assist you and ensure that you have a positive experience with Unlocked Tees.

Tracking Your Order

We understand that you're eager to keep track of your order and know its whereabouts. As soon as your order is prepared for shipment, we entrust it to the carrier for delivery. You will receive a shipping confirmation email from us, which includes a tracking number. To conveniently track your order, simply click on the provided tracking number, and it will redirect you to our tracking page. There, you can stay updated with the latest information regarding the location and status of your shipment. We want to ensure that you have a clear picture of the progress of your order until it reaches your doorstep.

Customer Support

We understand that you may have questions or need assistance regarding our shipping policy. Our dedicated customer support team is available to provide the help you need. Here's how you can reach us:

Email: If you have any inquiries or need support related to shipping, you can email us at info@unlockedtees.com. Our team will promptly respond to your email and address any concerns or questions you may have.

Phone: For immediate assistance, you can contact our customer support team by phone at (800) 667-5614. Our knowledgeable and friendly representatives are ready to assist you with any shipping-related inquiries or issues.

We strive to provide exceptional customer service and ensure a smooth and satisfactory shipping experience for all our customers. Whether you have questions about shipping rates, transit times, tracking your order, or any other shipping-related matters, our customer support team is here to assist you every step of the way.

Please note that our customer support hours may vary, but we make every effort to respond to your inquiries as quickly as possible. If you reach out to us outside of our regular business hours, we will get back to you promptly on the following business day.

Your satisfaction is our top priority, and we are committed to addressing any shipping concerns or issues to ensure a positive shopping experience with Unlocked Tees. Don't hesitate to reach out to us for any assistance you may need.

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